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FAQs

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We pack and ship orders within 2 business days.
Domestic shipping can take up to 7 business days.

International shipping could take up to 14 business days.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we ship our products all over the globe.

Please visit our Etsy store by clicking here for international orders. There you will be able to calculate the cost based on your location.
A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Yes, we offer full refunds on the return of new, unused, undamaged items.

Please inquire for more information about our Refund policy or visit this page.
A refund request can be submitted within 14 calendar days of delivery as evidenced by the carrier.

In the case when the product and packaging are unopened, unused and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are not eligible for a refund.

In the case when a product has been damaged, and the damage is a result of carrier handling, please contact the carrier for assistance.

Please check our Terms of Service to see if you're eligible for a refund.
All shipping costs (including the return shipping) are handled by the customer.